Steve Wan

Senior QA Engineer

Senior QA Engineer with 20+ years of experience using Playwright, Python, exploratory testing, functional testing, API validation, and integration testing to improve software quality. Experienced expanding automated regression coverage, validating new features throughout the development lifecycle. Uses AI-assisted tools to develop, maintain, and improve automation while applying practical QA expertise to identify risk, design effective test coverage, and improve software quality.

steve@codebreaker.caVictoria, BCLinkedInDownload PDF

Experience

Senior QA Engineer

Posit PBC · Remote

Jul 2022 - Jun 2026

  • Test Automation: Expanded Playwright end-to-end automation using Python, significantly increasing regression suite reliability for frequent release cycles.
  • API & Integration Testing: Validated complex API features and OAuth integrations with external data platforms (Databricks, Snowflake, Azure), ensuring seamless cross-system data behavior and authentication flows.
  • Feature & Exploratory Testing: Designed and executed functional, exploratory, regression, and UX-focused test scenarios across SaaS applications and frequent release cycles.
  • AI-Augmented Workflow: Leveraged GitHub Copilot and Claude to accelerate development cycles: utilized LLMs for PR analysis, automated test plan generation, and rapid creation of Bruno API collections; used AI to expedite the development of Python and Playwright based automation scripts.
  • Agile Collaboration: Partnered with Product Managers and Engineers during Agile planning and refinement to translate user stories and acceptance criteria into comprehensive test scenarios.
  • Root Cause Analysis (RCA): Investigated complex system failures across application code, infrastructure, and dependent systems to identify root causes and prevent production regressions.
  • Continuous Testing & Risk Mitigation: Ensured high deployment confidence by implementing "test-before-release" workflows, ensuring automated test coverage was validated prior to feature flag activation in production.
  • Release Management: Performed critical release validation for frequent deployments, providing weekly QA status updates and risk assessments to cross-functional engineering teams.

Support Engineer

Posit PBC · Remote

Feb 2019 - Jul 2022

  • Technical Troubleshooting: Resolved complex enterprise customer issues across SaaS and self-hosted Linux deployments, investigating application behavior, configuration, and infrastructure to minimize downtime.
  • Defect Lifecycle Management: Owned the end-to-end resolution of enterprise defects, reproducing bugs and collaborating with Engineering and Product teams to accelerate prioritization and fixes.
  • Cross-Functional Liaison: Acted as the primary technical liaison for Posit Connect, coordinating escalations between Support and Engineering to ensure seamless customer experiences.
  • Documentation & Knowledge Sharing: Authored technical documentation covering server administration, deployment workflows, and troubleshooting protocols for internal and external use.

Product Quality Specialist

NoRedInk · Remote

Jul 2018 - Feb 2019

  • Quality Assurance: Executed QA testing for daily deployments and major feature releases, identifying critical defects to ensure stable release cycles for web applications.
  • Risk Mitigation: Reviewed feature specifications during the design phase to identify quality risks and improve testability before development commenced.

QA Lead / Customer Support

InQuicker / Stericycle · Remote

Mar 2015 - Jul 2018

  • QA Leadership: Served as embedded QA Lead for healthcare SaaS products, defining quality strategies and performing functional, integration, and responsive web testing.
  • Interoperability Testing: Troubleshot complex integration challenges between healthcare systems, ensuring reliable delivery of automated patient communications (Fax, Phone, SMS).
  • Data Validation: Analyzed patient reporting discrepancies by reproducing issues and validating system data to ensure compliance with critical healthcare workflows.

Earlier QA Experience

Victoria, BC

2002 - 2015

  • Delivered functional, regression, and integration testing for enterprise-scale applications at organizations including IBM, BC Ministry of Health (Panorama Project), Schneider Electric, Latitude Geographics (Geocortex), GenoLogics, Terapeak, and Sierra Systems.

Technical Skills

Testing & Methodology

Test Design · Functional Testing · Exploratory Testing · Regression Testing · API Testing · Integration Testing · System Integration Testing (SIT) · Release Validation · SDLC · Risk-Based Testing

Automation & Development

Playwright · Python · Git · GitHub Actions · CI/CD Pipelines · Linux

Tools & Platforms

Postman · Bruno · Jira · GitHub Copilot · Claude · Zendesk · Confluence · TestRail

Education

University of Victoria

Victoria, BC